Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Welcome to Store by Favy. We are committed to delivering your beauty and personal care products safely, quickly, and efficiently. Please review our shipping policy below before placing your order.
Order Processing
All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email followed by a shipping confirmation email containing your tracking information.
Please note that orders placed during holidays, sales, or promotional events may require additional processing time.
Shipping Destinations
Store by Favy currently ships throughout the United States.
At this time, we do not offer international shipping. We look forward to expanding our shipping destinations in the future.
Estimated Delivery Times
After your order has been processed, estimated delivery times are:
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Standard Shipping: 3–7 Business Days
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Expedited Shipping (when available): 2–4 Business Days
Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping charges are calculated at checkout based on your shipping address and selected shipping method.
From time to time, Store by Favy may offer Free Shipping promotions on qualifying orders. Any applicable promotions will be clearly displayed on our website.
Order Tracking
Once your package has shipped, you will receive an email containing:
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Your tracking number
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Shipping carrier information
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A tracking link
Tracking information may take up to 24–48 hours to become active after your order has been dispatched.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before completing your purchase.
If you notice an error, contact us immediately.
If your order has not yet been processed, we will do our best to update the address.
Once an order has been shipped, we are unable to change the shipping address.
Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.
Lost, Delayed, or Stolen Packages
While we work with trusted shipping carriers, Store by Favy cannot guarantee carrier performance.
We are not responsible for:
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Shipping delays caused by the carrier
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Weather-related delays
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Lost or stolen packages marked as delivered
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Delays caused by incorrect customer information
If you experience a shipping issue, please contact us, and we will gladly assist you in working with the shipping carrier.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Clear photos of the damaged item(s)
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Photos of the packaging
Our support team will review your request and provide an appropriate resolution as quickly as possible.
Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on product availability or warehouse locations.
You will receive separate tracking information for each shipment if applicable.
Shipping Restrictions
Certain products may have shipping restrictions due to carrier regulations or availability.
If any item in your order cannot be shipped, our customer support team will contact you promptly.
Contact Us
If you have any questions regarding your order or shipping, we're here to help.
Store by Favy
Email: siakashaibu00@gmail.com
Phone: +1 (415) 203-2617
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank You
Thank you for choosing Store by Favy.
We appreciate your trust and are committed to providing a smooth shopping experience with reliable shipping, excellent customer service, and premium beauty products delivered right to your door. We look forward to serving you!